Return policy

Return policy

 

Cancellation

 

 

We accept cancelation of an order before the product is shipped or produced. If the order is canceled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

 

 

Returns (if applicable)

 

We accept the return of products. Customers have the right to request a return within 14 days of delivery of the goods.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please contact our customer service to make sure you send the package to the correct address.

 

Notes

 

Custom-made or personalized items are not eligible for a 14-day refund.

If the return is caused by the consumer, the consumer should be responsible for the shipping costs. The amount of the fee depends on the express company you choose.

 

If due to our reasons, the goods received are damaged or incorrect, the consumer is not required to bear the shipping cost for this reason.

 

No restocking fee will be charged to the consumer for returning a product;Refund (if applicable)

 

As soon as we have received and checked your return, we will send you a confirmation of receipt by e-mail. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed and automatically credited back to your credit card or original payment method within a certain number of days.

 

Late or missing refunds (if applicable)

 

If you have not yet received a refund, first check your bank account again.

Then contact your credit card company, as it may take some time for your refund to be officially posted. Then contact your bank. It often takes some time for the refund to be posted. If you have done all this and still have not received your refund, please contact us at service@perfectlogi.com.

 

Please contact our customer service at service@perfectlogi.com for the return address.

 

 

 

If the return is caused by the consumer, the consumer should be responsible for the shipping fees. The specific fee should be based on the express company you choose.

 

 

If the goods received are damaged or incorrect for our reasons, the consumer does not have to bear the shipping costs for this reason.

 

Cancellation

 

 

We accept cancelation of an order before the product is shipped or produced. If the order is canceled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

 

 

Returns (if applicable)

 

We accept the return of products. Customers have the right to request a return within 14 days of delivery of the goods.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please contact our customer service to make sure you send the package to the correct address.

 

Notes

 

Custom-made or personalized items are not eligible for a 14-day refund.

If the return is caused by the consumer, the consumer should be responsible for the shipping costs. The amount of the fee depends on the express company you choose.

 

If due to our reasons, the goods received are damaged or incorrect, the consumer is not required to bear the shipping cost for this reason.

 

No restocking fee will be charged to the consumer for returning a product;Refund (if applicable)

 

As soon as we have received and checked your return, we will send you a confirmation of receipt by e-mail. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed and automatically credited back to your credit card or original payment method within a certain number of days.

 

Late or missing refunds (if applicable)

 

If you have not yet received a refund, first check your bank account again.

Then contact your credit card company, as it may take some time for your refund to be officially posted. Then contact your bank. It often takes some time for the refund to be posted. If you have done all this and still have not received your refund, please contact us at service@perfectlogi.com.

 

Please contact our customer service at service@perfectlogi.com for the return address.

 

 

 

If the return is caused by the consumer, the consumer should be responsible for the shipping fees. The specific fee should be based on the express company you choose.

 

 

If the goods received are damaged or incorrect for our reasons, the consumer does not have to bear the shipping costs for this reason.

 

3rd Floor, Building A, Factory Building, Heyu Industrial Zone, Zancheng Community, Fuhai Street, Bao'an District, Shenzhen, China.